American Airlines Tokyo Haneda Los Angeles

This is a review of a flight on American Airlines Tokyo Haneda Los Angeles.

The report is written by a colleague who went on a business trip to Tokyo. His flight was upgraded to business class using American Airlines systemwide upgrade certificate.

Trip Details

Flight: American 26

From: Tokyo Haneda – HND

To: Minneapolis – MSP

Aircraft: 787

Seat: 2D

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Ground Experience

Mobile boarding passes were not available for the flight so I had to check in at the desk. After waiting for about 10 minutes, I received my boarding pass. The staff that I interacted with was polite. The gate agents were also friendly and they processed my boarding pass quickly when it was time to get on the plane.

Aircraft

The aircraft was a 787 in the same configuration as the flight to Tokyo.

The seat, video screen, headphones, lights and vents all functioned.

Flight Attendant Summary

The flight attendants were attentive during the flight. The lead flight attendant used my name when taking the dinner order. The other flight attendants also were friendly and they offered assistance throughout the flight.

Meal Options

The flight offered three options for meals as well as a snack station that was setup for the majority of the flight.

The first service was dinner. The entrée options were Grilled Beef Filet, Chicken and Vegetable Roll, Sea Bass and Mushroom Wellington.

The meals were served with a roasted chicken appetizer, seasonal greens, fresh vegetables, thyme-scented goat cheese salad.

A Japanese meal option was offered with four appetizers, and two main times served on two entrees.

Dessert options were ice cream sundae, gourmet cheese plate and fresh fruit.

The snack service was udon noodles or tonkatsu sandwich served with fresh fruit dessert.

A light meal offering was provided about an hour and half before landing. The light meal offered a chive and gruyere omelette or yakisoba noodles served with a small sad and green tea tiramisu dessert.

The wine options including champagne, two white wines, two red wines and one Port.

The alcohol, beer and other beverage options were similar to other flights.

Dinner Service

I requested the Chicken and Vegetable Roll for the entrée.

The dinner service started with a salad included seasonal greens, fresh vegetables, thyme-scented goat cheese was served with a Japanese sesame soy vinaigrette. The vegetables that are fresh and it had a good flavor. The goat cheese was in good condition.

A small plate was offered with roasted chicken with a vegetable saffron quinoa salad. The saffron quinoa salad was good and it had a good taste. The chicken was dry and chewy and it had a good taste.

The entrée was a chicken and vegetable roll was served with black sesame steamed rice, sautéed broccoli rabe in a soy sauce. The vegetables and rice had a good taste, but the chicken was also dry.

Pre-Arrival Meal

For the light meal, I requested the omelette.

The light meal offered a small salad with a balsamic vinaigrette that had a good taste.

The omelette was served hot and it had a small amount of gruyere cheese. The eggs were fresh and they were seasoned with chives. The meal was served with hash browns and pork sausage.

The dessert was a green tea tiramisu that was light and it had a good flavor.

Overall

The flight was enjoyable. I slept for the majority of it in the comfortable lie flat seat. The flight attendants were friendly and they were helpful during the meal periods. The food was good overall; but there were a few low points related to the chicken which was dry on both the small plate and entrée.

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